Evgene Kutsenko, a businessman and business coach, is in touch. I have been engaged in service business since 2011 in the city of Odessa. I want to tell you about the book on opening a service center. Let’s Go!

This is the world’s first book on the gadget and electronics repair business. Over the years of work, I have met only articles and scraps of information, but I have not found a whole manual. Therefore, this book appeared after several years of work on the structuring and verification of information, the implementation of my developments.

An established service business is a kind of candle factory that will never leave its owner penniless.

The purpose of writing is to form a market for quality services in this area. I am sure that the competitor in our field is the person on the other side of the counter, that is, our client. Only he decides to repair the equipment in a service center, do it himself or just buy a new one. Therefore, by introducing controls into your service, you, as a manager, create a high-quality repair product, and as a result, form a culture of equipment repair, careful use and reduction in the amount of waste on the planet. The more people are satisfied with the repair service, the more they will want to use it!

What can be useful to you?

The book presents the main management points that you need to pay attention to in creating a system business, and not just a self-organized workplace. You can find documented work technology, instructions and algorithms for employees, ways to attract customers, smart staff, maintaining discipline, pricing, economics in it, and much more.

This book is an investment in your business! This is a roadmap for increasing profitability from a practitioner and trainer in this field since 2011, confirmed by specific formulas and calculations.